The Southbank Medical Clinic’s philosophy is providing an accessible and patient-focused “one-stop-shop” for the local communities of Southbank, South Melbourne and the CBD.
Its charismatic lead GP, Dr David Izon, explained that the clinic’s key focus was providing medical treatment of the highest quality whilst being in a relaxed environment which is both patient-centred and convenient.
“Our surgery is very patient-orientated. When we created this clinic, we looked at not only high quality care but the ‘patient journey’ from booking an appointment across a number of media, to accessing a number of services including typical general practice services, therapists e.g. psychologists and dieticians, to specialist services such as skin cancer surveillance, surgery and non-surgical cosmetic treatments. We offer a travel clinic and are a recognised yellow fever centre,” Dr Izon said.
“We are also in the final stages of developing a weight loss clinic which comprises a dietician, exercise physiologist, psychologist and physician in a multidisciplinary approach.”
“You can book an appointment online via your PC, iPhone or Android device via a specific app and also notify your arrival via tablets located at reception in the practice if the receptionist is busy. Tea and coffee are complimentary.”
“Our population is very diverse. Our aim is to be able to service these populations with high quality medicine.”
Given Southbank Family Medical Clinic’s broad set of health services, including general practice services, therapy services, travel clinic and occupational health services, the clinic is rapidly becoming Southbank’s go-to medical practice.
Dr Izon, originally an English general practitioner trained in the UK, is also part of a medical team comprising a regular female GP Dr Pietas Nyamayaro who also trained as a general practitioner is the UK.
They are both complimented by Dr Ivor Davis, a very experienced Australian practitioner who has worked in the local area for many years.
The surgery typically runs to time. As Dr Izon explained: “There is nothing worse than going to the doctor and waiting 45 minutes for your appointment. That is not okay.”
“At our practice, you can log in electronically, grab a cup of coffee and put your feet up in the waiting room watching TV. It’s an opportunity to chill out.
The idea of not being rushed is important, as occasionally an emergency may make doctors run a little late,” he said.
Dr Izon is also a qualified skin cancer sub-specialist. He offers both skin cancer surveillance via mole mapping as well as surgery in house.
“There are no other clinics locally that offer such a doctor-led service. Many other skin clinics offer nurse-led mole mapping and rely on a doctor to look at photographs and interpret them,” Dr Izon said.
“We offer a boutique-style approach where you see the same doctor on each visit”.
With Southbank’s local community growing rapidly, Dr Izon seems really enthusiastic about growing Southbank Family Medical Clinic to meet growing demand.
“We have an eclectic population of upper-middle class owners, young professional families and students with their own specific health needs. The area is largely under-doctored, in a soon to be high-density population. It is the perfect environment, as we offer all of these services, and we are growing. Onwards and upwards!”
For more information on Southbank Family Medical Clinic, its staff and its services, please go to www.southbankmedical.com.au
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